Refund & Return Policy – SaleBies
At SaleBies, customer satisfaction is important to us. We aim to provide quality products and a reliable shopping experience. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.
Return Eligibility
Customers may request a return under the following conditions.The product received is damaged or defective.The wrong product has been delivered.The product is significantly different from its description.The return request meets our applicable return conditions.Products must be unused, undamaged, and returned with their original packaging, accessories, and tags, where applicable.
Return Timeframe
Please contact our customer support team within 7 days of receiving your order to request a return or report an issue.
Requests submitted after this period may not be accepted.
Non-Returnable Items
The following items may not be eligible for return:
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Customized or personalized products.
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Products damaged due to misuse or improper handling.
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Used products that are not defective.
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Items specifically marked as non-returnable.
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Products without original packaging or essential accessories, where applicable.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide:
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Your order number.
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Clear photographs or videos of the product.
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A brief description of the issue.
Our team will review your request and guide you through the next steps.
Refund Policy
Once your returned product has been received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed through the original payment method or another mutually agreed payment method.
Refund processing time may vary depending on the payment provider or bank.
Exchange Policy
Exchanges may be offered for eligible products, subject to product availability and approval by our support team.
Customers should contact us before sending any product back.
Return Shipping Charges
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If the return is due to our mistake, such as an incorrect or defective product, SaleBies will guide the customer regarding return shipping arrangements.
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For other approved returns, shipping charges may be the customer’s responsibility.
Order Cancellation
Customers may request order cancellation before the order has been dispatched.
Once an order has been shipped, cancellation may no longer be possible and the standard return policy will apply.
How to Request a Return or Refund
To request a return, exchange, or refund, please contact our customer support team with your order details and reason for the request.
Our team will review your request and provide further instructions.
Policy Updates
SaleBies reserves the right to update or modify this Refund & Return Policy when necessary. Any changes will be published on this page.
NEED HELP?
Contact SaleBies
Questions? Email Salebies@gmail.comor call 923164014487
